Handling Difficult People Easy Instructions for Managing the Difficult People in Your Life
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"Handling Difficult People" is the helpful book on different kinds of difficult people, and how to deal with them. Professor Bloch lists ten difficulty personality types and provides three basic tools that will help the reader respond to them. This useful 150-page is composed of the following ten chapters: 1. The Big Bully, 2. The Big Mouth, 3. The Brick Wall, 4. The Constant Complainer, 5. The Drama Queen, 6. The Know-It-All, 7. The Procrastinator, 8. Th
Handling Difficult People By Jon P. Bloch"Handling Difficult People" is the helpful book on different kinds of difficult people, and how to deal with them. Professor Bloch lists ten difficulty personality types and provides three basic tools that will help the reader respond to them. This useful 150-page is composed of the following ten chapters: 1. The Big Bully, 2. The Big Mouth, 3. The Brick Wall, 4. The Constant Complainer, 5. The Drama Queen, 6. The Know-It-All, 7. The Procrastinator, 8. The Snooty Snob, 9. The Temper Tantrum Type, and 10. The Two-Face.
Positives:
1. Engaging, accessible and succinct prose.
2. Excellent format. Each chapter contains: clues on how to spot the personality type, explanation of how that person came to be, how to avoid that type of person, and how to better deal with that type of person.
3. Takes a grounded approach based on sound logic and reason.
4. Identifies ten kinds of difficult people.
5. Provides reasonable response on how to keep encounter with difficult people to a minimum. " And if a Big Bully does start picking on you, a group setting makes it easier for you to disengage from the situation."
6. Provides sound advice on how to respond to difficult people by type. " You can usually shut a Big Mouth up with just a few well-chosen words. You might be thinking that that sounds mean, but you needn't feel guilty. It might actually be good for the Big Mouth to be reminded that other people like to be heard once in awhile, too."
7. Breaks encounters with difficult people by: casual, at work and in your private life. " If you feel you must stay engaged in conversation with a Constant Complainer at a social event--let's say it's your boss's spouse, or you are trying to impress your date by showing how socially engaging you are--then you probably do not have much to lose by simply listening, nodding, and smiling in affirmation."
8. Each chapter ends with a Not-So-Fun Facts About a difficulty type. "Research suggests that women are more likely to accuse men of being Brick Walls--of never listening to them--than men are of accusing women of the same thing. Though, of course, sometimes the roles are reversed."
9. The Drama Queen and The Know-It-All chapters were my favorites.
10. So how did difficult people get that way? "As children, Drama Queens never feel like normal kids. Sometimes they grow up spoiled and overly pampered; they are very much the apple of Mommy or Daddy's eye, and everything they say or do is wonderful and perfect."
11. The author provides many practical examples that serve as springboards to understanding. I won't spoil it here but the Know-It-All example was classic and telling.
12. Helpful advice. " Procrastinators will not respond well to criticism. They will think you are nagging them, and this will remind them of their crummy childhoods--which will of course only increase their inner fear, and make them even less able to function."
Negatives:
1. No references, no citations, no notes, and thus no links.
2. No formal bibliography.
3. One size does not fit all. The author did not stress enough that difficult personality types can be a combination of types.
In summary, a very accessible and fun read. Professor Bloch categorizes ten difficulty personality types and provides the tools to deal with them. If you are looking for a fun, well-grounded and quick reference on how to spot, and deal with difficult people this is a surprisingly good book.
Further suggestions: "Work with Me: The 8 Blind Spots Between Men and Women in Business" by Barbara Annis and John Gray, "Quiet: The Power of Introverts in a World That Can't Stop Talking" by Susan Cain, "The Power of Habit: Why We Do What We Do in Life and Business" by Charles Duhigg, "Drive: The Surprising Truth About What Motivates Us" by Daniel H. Pink, and "The Social Animal: The Hidden Sources of Love, Character, and Achievement" by David Brooks.
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Personally I Always Love The Books That Let You Stay One Step Ahead Of Your Environment, I Found This Book To Be One Of Those.
The Book Is Not Stereotyping - But Within It's Boundaries Would Educate You About The The Difficult Types Of Personas Out There, And How In The Correct Manner You'd Interact With Them Or Perhaps Run Away When Things Gets Too Poisonous.
Think Of It In This Way,
If You Are Able To Find Out Through The Help Of This Book, That Which Difficult Personality Ty
Personally I Always Love The Books That Let You Stay One Step Ahead Of Your Environment, I Found This Book To Be One Of Those.
The Book Is Not Stereotyping - But Within It's Boundaries Would Educate You About The The Difficult Types Of Personas Out There, And How In The Correct Manner You'd Interact With Them Or Perhaps Run Away When Things Gets Too Poisonous.
Think Of It In This Way,
If You Are Able To Find Out Through The Help Of This Book, That Which Difficult Personality Type You're And Then Start Working In Ways To Improve On It - Then This Book Would Turn Out To Be Priceless For You.
I Don't Get It, This Book Have Got So Many Negative Reviews On It.
I Can Only Think Of Two Possibilities:
1. When People Read About Themselves In The Book, They Have Difficulty Accepting That They Fit Into Such & Such Difficult Personality Types
2. When They Read The Book, They Don't Have The Mindset To Learn Out Of It Rather Read To Denounce Somebody's Work - Thinking They'd Come Out As Geniuses.
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Source: https://www.goodreads.com/en/book/show/16275332
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